Shipping
Information
Calorad® ships throughout North
America and Canada. Great care
is taken to package and deliver
your order securely and
accurately right to your door in
the fastest time possible.
- We place all orders
immediately upon receipt of
payment information
- Calorad® will usually be
delivered within 5-7 days
(standard ground shipping)
of validation of
transaction*
- If you have any questions
or comments regarding our
shipping terms, please do
not hesitate to contact us
*Delivery times may vary
depending upon location and
shipping rate chosen
100% Money Back Guarantee
- Retail Customers
We Guarantee You
Satisfaction. The best just got
better! We pledge to offer you
the best quality Calorad and we
deliver! If for any reason you
are not satisfied with your
purchase we want to know about
it. We stand behind our products
100%.
We guarantee the quality on
everything we sell. If you think
something doesn’t match up to
our description of it, return
the unused portion for a 100%
refund.
For a FULL REFUND, contact
customer service at 604-759-5000
or email us (helpme@eyi.us) for
a "Return Goods
Authorization Number" (RGA#).
Return the unused portion of
your Calorad within 30 days from
the day of purchase, and we’ll
refund your credit card. We only
ask that you include a short
note telling us why you
weren’t completely satisfied.
Please be sure to include the
purchase/invoice number. The
offer is void if product is more
than 50% used.
REFUND TO
INDEPENDENT BUSINESS
ASSOCIATES/MEMBERS
To request a return, contact EYI
for a “Return Goods
Authorization Number”. Return
the unused portion of your
product within 30 days from the
day of purchase. IBA’s must
include the purchase/invoice
number and cover the cost of the
product return.
If an IBA is not satisfied with
a given EYI product, EYI will
replace the product with a
product of same or like value,
less shipping and handling
charges. The IBA is responsible
for the replacement shipping and
handling cost.
Refunds will be issued upon
request. Please keep in mind
that EYI will not issue any
refunds for product(s)
previously certified as sold
under the 70% rule. (Please
refer to Policies and
Procedures, “Inventory”,
page 11, for details). As well,
your refund will be less
commission paid on the returned
product. Business volume issued
to the Upline at the time of
purchase will be removed from
the binary, and adjusted
accordingly at the time of the
return. IBA’s effected by the
negative BV adjustment will be
responsible to reimburse EYI for
all commission they may have
earned at the time of the
purchase.
Refunds are less original
shipping and handling fee’s,
and are subject to a 10%
processing fee. Membership fees
are non-refundable. The offer is
void if product is more than 50%
used.
The above scenarios will be
offered up until one (1) year
from the purchase date providing
the product is returnable to
stock and in re-sellable
condition.
Refund Details |
In
the U.S. or for
international orders,
please return your
product to:
Source
1 Fulfillment &
Distribution
RGA#
1011 Whitehead Road Ext.
Ewing, NJ 08638
In
Canada, please
return your product
to:
Products
Returns
RGA#
7865 Edmonds Street
Burnaby, BC, Canada, V3N 1B9
Please
be sure to include the
purchase/invoice
number. Packages that are returned without an RGA number will be refused upon returning to the warehouse(s). Once we receive your return, we will gladly exchange your item(s) or return your money. Refunds will be settled using the same payment method used to pay for the original purchase. Once
we receive your
return, we will credit
a refund to your
credit card.
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